Refund Policy

At Janidu Rangay Maths Academy, powered by eLift Educational Solutions, we value transparency and fairness in all financial transactions. This Refund Policy outlines the circumstances under which refunds may be considered and explains how refunds are processed. By enrolling in our programmes and making payments through our website or authorised payment platforms, you agree to the terms outlined below.

Last updated 10 August 2026

1

Refund Eligibility

Refunds may be considered only under the following circumstances:

  • Duplicate payments made by the customer.
  • Class cancellation by Janidu Rangay Maths Academy before the course commencement.
  • Exceptional cases approved by Mr. Janidu Rangay.
2

Non-Refundable Cases

Non-refundable cases include, but are not limited to:

  • Change of mind after enrolment.
  • Missed classes or partial attendance.
  • Student withdrawal after course commencement.
  • Failure to attend classes due to personal reasons.
  • Lack of device or internet access for online classes.
3

Refund Method

All approved refunds will be processed only to the original payment method used at the time of payment.

This includes:

  • Credit card.
  • Debit card.
  • Bank transfer.
  • Online payment gateway.
  • Refunds will not be issued in cash or transferred to a different bank account or payment method. This policy is strictly followed to ensure payment security and compliance with financial regulations.
4

Refund Processing Time

  • Once approved, refunds will be initiated within 7–14 working days.
  • Processing time may vary depending on the payment gateway or bank.
  • Any transaction or processing fees charged by the payment gateway are non-refundable.
5

Policy Changes

Janidu Rangay Maths Academy reserves the right to update or modify this Refund Policy at any time. Changes will be reflected on this page with immediate effect.

6

How to Request a Refund

To request a refund, please contact us with the following details:

  • Student name.
  • Parent/guardian name.
  • Registered student id.
  • Payment date and transaction reference.
  • Reason for refund request.
  • WhatsApp: 076 66 83 678

Do you have a question?

Message us on WhatsApp at 076 66 83 678 and we'll get back to you.

Chat on WhatsApp